snowgoons consulting


There is much commotion on the Internet at the moment about a malicious backdoor infecting Apache webservers on Linux, dubbed Linux/Cdorked.A.  It's unclear if this is in fact the same infection dubbed Darkleech some weeks ago, or a new threat. The attack vector by which it is installed on servers is also unclear (although there is speculation that old exploits in the Plesk control panel provided by many virtual server hosting providers are being used - a timely reminder to system administrators that you need to make sure these aspects of your system are patched as well as the applications you install on it.)

Read more: Linux/Cdorked.A

2e2 - Old Lessons, Relearned

For those of us who survived the dot-com boom and then bust, coping with the failure of a major supplier was not just a remote risk.  Personally, I learned the lesson that supplier diversity is key when a hosting provider based in London's Docklands failed, but the failure of 2e2 earlier this year suggests that not everybody did.

Read more: 2e2 - Old Lessons, Relearned

Clues your UI doesn't work

So, it's the end of the financial year, and time to grovel through assorted online service providers' billing systems to make sure all the invoices have been correctly recorded in my finance system for tax purposes.

And while I'm fighting with one particularly bad example of such an online system, who shall remain nameless (unless you're reading my twitter feed,) I come upon this gem of UI design.  To get a printable PDF of your invoice you need to...

Read more: Clues your UI doesn't work

Snake Oil and SEO

Ahh, another day, another fantastic FREE opportunity.  You know the kind... Team,

I thought you might like to know some of the reasons why you are not getting enough Social Media and Organic search engine traffic for [...] I would be glad to provide you with a detailed analysis in the form of a WEBSITE AUDIT REPORT for FREE.

What luck!

Read more: Snake Oil and SEO

Of Joomla and CRM

As mentioned in my last post, I'm currently getting to grips with setting up this new site, and one of the key parts of putting any site together is managing the integration with other applications.  One of those applications is the CRM tool I use for managing customer details, leads, and so on.  It's a Software-as-a-Service application called Capsule CRM - a lot simpler (and more cost effective!) than something like Salesforce, but perfect for a small business.

In the first instance, I wanted to integrate Capsule into this site in a very simple way.  When somebody enters their details into the Contact form here on, rather than simply firing an email off, it would be nice to create a new contact automatically in the CRM system to record the new contact's information and their enquiry.

Read more: Of Joomla and CRM

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